Client Satisfaction Questionnaire

Buying a home is one of life’s most important decisions. I want to personally thank you for allowing me to perform your recent home inspection.

Your candid input is extremely important to me, and critical to my continued growth and success. Kindly take a few moments to reflect on your recent home inspection experience and please rate our service by completing this short questionnaire.

1. How did you find out about Home Inspectors of Middle Tennessee?
Choose One:	The Internet Our Brochure Referral (please tell us who to thank below) Other
Other/Referral:
2. Please rate the following. 1=Poor, and 5=Excellent
Customer Service:	1 2 3 4 5
Confidence in inspector's ability:	1 2 3 4 5
Inspector's communication skills:	1 2 3 4 5
Web site and online services:	1 2 3 4 5
Value of service vs. cost:	1 2 3 4 5
Likelihood of referring us to a friend:	1 2 3 4 5
3. Did you find the inspection report beneficial and informative?
4. Was the report easy to understand and user friendly?
5. Was I responsive to your needs, courteous and professional? If not, please elaborate.
6. Do you have any suggestions for improving our service?
7. Please enter one of the following
Name, Property Inspected or Email address:
8. May we use your comments on our web site's testimonial page?
If so, please list your full or first name. For confidentiality purposes we will only use your first name with your last initial on the website.